Success stories

Robby is an amazing, reliable and professional real estate agent! He was very attentive to what I was looking for in a house and was always prompt when working for me! If I had a question, it wasn't a minute later that I had an answer from him. The communication was fluid and greatly appreciated. Megan, his wife was also very helpful in my sale. There wasn't a question they didn't know the answer to. The entire process of the sale of my house was made stress free due to Robby. Day or night he worked tireless for me. He is wonderful at his career and an even better friend who gives you the information straight. Thank you Robby and Megan for finding the house for me!

We bought a house with Robby in 2019 and sold it with him in 2023. He does a great job communicating things effectively and quickly. His estimate on house sale price was spot on, and he is very knowledgable about all aspects of the process. He is always kind and calm and really helps make a stressful process easier.

Robbie was a great agent, who helped us navigate a tricky buyers market. We, like many were frustrated with multiple offers on every home we looked at, and he keep us reassured things would work out. He was on top of providing us listings. In fact when he sent the listing of the home we bought, we instantly knew it was the one! He had us there within hours, had the offer essentially already written so we could sign and send it, and helped us make it stand out in this crazy market. I think Robbie, not our actual offer was a big reason why we were able to find and close on our home!!!

Robby (as he likes to be called) provided a clear, concise, thorough listing presentation. Was on top of any issues that came up during the listing process, did a professional job during the entire selling process. he is to be highly recommended and we do so.

We listed our downtown Reno condo with Robert, just as the market turned down, so we leased it instead. He is very professional and knows the Reno market. We plan to list the property for sale with him again, when the market is better and we want to sell it again. Lewis H.

Six and a half years ago, my husband and I met with Robby to purchase our first home. It was such a great experience then, that I had no doubt in my mind who I would go to when it came time to sell. Which is exactly what we did! I reached out via email to ask what steps we should take to get the process started. In no time, Robby was giving us advice on what we could do. Circumstances changed on our part which required us to want to list faster than expected. Robby and Megan met with us as soon as we were available. After a quick walk thru of the house, they went over everything. Just like before, Robby was super knowledgeable about the market and where we would fall in it. What makes Robby so awesome is attentiveness and communication throughout the entire process. He is always in contact with you whenever and whatever the case. What stands out the most in our situation is that the day our house went on the market, Robby and Megan were on vacation. While I felt bad interrupting their vacation, I am so impressed with the dedication they had with helping us get through this huge process. Within two days we were in escrow. Robby and Megan truly care about their clients and have your best interest at heart. You will not be disappointed if you pick this team to represent you in either the buying or selling process. I look forward to working with them again when it comes time to buy in the future!!

A little over a month ago Robby helped us close our second transaction. This time we were the sellers, but everything I’m about to say most certainly also applies to our first experience when Robby helped us buy our first home. He is consistent. He cares. He’s knowledgeable and patient. He’s honest. He’s prompt and reliable. You can, without a doubt, count on him to represent you to the best of his abilities. He knows the rules and exudes exceptional communication throughout the entire process from start to finish. He follows through and then follows up, just another reason to believe that he cares and truly enjoys what he’s doing. Seriously, this guy is the real deal.

Robby has been our go to realtor in Northern Nevada. He has helped us buy and sell multiple homes with ease, confidence and efficiency. His knowledge and honesty make these incredibly important transactions smooth, timely and informative. We are always doing something with real estate and I can definitely say we will be using him again! I cannot recommend him enough as a person and a realtor!

We picked Robby as our listing agent based on his outstanding reviews. We were not disappointed. He found a buyer for our home BEFORE the listing was even posted on MLS and we were in contract within hours of signing the listing agreement. Can't beat that for "quick". His follow through, knowledge of the selling process, and professionalism were great and made the whole transaction a breeze.

Robby has been our agent twice. First when we bought our house in 2016 and when sold the same home this year. We couldn’t recommend him enough. He is very professional, easy to work with and knows what he’s doing. During our second time working with Robby, we relocated across the world. It was important to have a realtor who kept us in the loop, work hard to get the deal done and made the deal as stress-free as possible.

I have a top producing real estate practice in the San Francisco Bay Area. I had a very good client whose immediate family was looking to buy three homes in the Reno-Sparks area. I had researched top agents in the area through connections and online and found Sarah and Robby to be a notch above the rest in terms of being very client service oriented, having several reviews (on and offline) regarding their good business practices of honestly and transparency. I referred my clients to them and got exactly what I expected , they were taken care of with the utmost professionalism and urgency. All went very smoothly. Kudos to Sarah and Robby.

Robby and Sarah Gales are very professional and reliable realtors, they often provided useful and honest advice, and they were never pushy; their communication skills and creative mind help us find a good home; they worked through all the process with high professionalism and dedication. Throughout the process, we feel relaxed and comfortable to work with them. We would highly recommend Robby and Sarah Gales!